Holidays & Cybersecurity: Is Your E-commerce Shopping Cart Secure?

There are lots of reasons to make sure your e-commerce shopping cart is secure. The most important is that when your customers buy from you, they’re trusting that you’ll keep their information safe. If that’s not enough, how about the fact that a shopping cart that is vulnerable can cost you money. According to Shopify, fraud cost US retailers $32 billion in 2014.

While it may cost you more time and money on the front end to make sure your shopping cart is safe, it will be well worth it in the long run. But just how do you do that? Here are five of our top tips for making your e-commerce shopping cart secure.

  • Have a secure certificate: If you don’t even know what having a secure certificate means then you need to educate yourself first. A secure certificate will help you thwart hackers who are trying to spy on your site. Not only that, Google will penalize you in the search rankings if you don’t have one. As a marketing tool, having a secure certificate is also a must since savvy shoppers know to avoid sites that don’t have a HTTPS URL.
  • Strong Passwords + 2-factor authentication: Knowing the right way to do something is one thing; doing it is something else altogether. Passwords should be difficult to guess, contain numbers, letters, and symbols and should be changed regularly. For extra security, take advantage of two-factor authentication.
  • Use data encryption: Keep your customer’s data secure by using data encryption for sensitive data such as credit card numbers. If you can see customer data when you search for it, it’s possible others can too. For added protection, make sure you are only saving customer information you really need.
  • Keep your software up-to-date: There are lots of ways your shopping cart can become vulnerable to security threats. From the server to the software, you should make sure that you are running the latest versions. Check regularly for updates to patches and address issues promptly.
  • Test your system: Even though you may be making every effort to keep your shopping cart software safe, things can happen behind the scenes to compromise your system. Test your processes and software consistently to make sure that you have not become vulnerable to attack.

Your customers depend on you to make sure that the information they entrust you with is safe and secure. Establishing a regular maintenance schedule that includes updating software, refreshing passwords, and purging information that you no longer need can go a long way to thwart efforts to compromise your system.

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